FAQs
How to place custom orders
Turn around time for custom orders
Minimal orders
Terms and conditions
HOW TO ORDER CUSTOM ITEMS
Clients are able to utilize the services of our in-house design team to create award winning custom branding; or we can review your current logo and offer a custom quote. After contacting us for a custom quote, we will email full color product or design illustrations for final approval. If blank products are not in stock, we will be more than happy to order and ship blank samples at a percentage of the regular price.
Step-by-Step for creating your custom lifestyle design accessories
* Consult with one of our associates or our Creative Director about your vision
* Choose from a variety of bags (high-end recycled papers, linens, bamboo, metallic vinyl, reusable duffels and totes, and custom leather) and other high-end products
* Decide on the embellishments- hot stamping, embroidery, silk screen, hand-constructed art/design, graphic design or our signature swarovski crystals
* A price and timeframe are provided (on average custom items can be returned in 2 to 4 weeks while other made to order accessories luxe items may require up to 3 months for production)
* A 50% deposit is required to begin the construction/sketch process
* A custom sketch is emailed to the client for final review
* Once the client is ready to move forward, the balance is due and we send the sketch to our production department to begin
* The final pieces are shipped to your location (based on the time frame discussed) rush order are available for an additional fee
* All of our final designs are stamped with the signature barazzo™ logo to ensure authenticity
TURN AROUND TIME
Custom barazzo™ items in stock can be shipped within days after full payment is received. Hand crafted items are usually shipped in 2-4 weeks (depending on the quantity). Gift bags and custom items in increments of 50 or more may take 4 to 6 weeks on average. Orders of 100 ore more may take up to 8 weeks and custom (made-to-order and specialty) items that require manufacturing may take up to 3 months.
MINIMAL ORDERS / PACKAGES
Signature blush and blu bags by barazzo™ are available for single orders. Custom gift accessories require a minimal order of $500 and up. Custom bags only are based on clients budget or a per gift bag price in increments of 100-500 for recyclable bags and 25-500 for reusable bags. We can also create custom gifts and signature gift bags for the most elite events with unlimited budgets!
Bronze package - $250- $500
Silver package - $501- $1000
Gold package - $1001- $ 4999
Platinum package - $5000 and up
BZO Luxe Platinum - unlimited budget
TERMS AND CONDITIONS
Orders can be accepted by phone, fax, or email. All custom items are non-refundable. All custom orders require full payment and are non-refundable once proofs are approved and production begins. Orders can be canceled within 24 hours (unless samples, and products have been ordered). Blank samples can be ordered at a percentage of the regular price prior to full production. Product photos and illustrations are provided for clients to sign off on prior to full production.
Products may be returned (at our discretion) for an exchange only or store credit within 7 days and if there is a defect with the product or an error on the part of the company. Under no other circumstances will the company offer a refund or exchange on any custom items for any other reason.
Shipping prices will vary depending on the quantity and weight of the items.
Returns (for credit) may be authorized within 7 days on items that are found to be defective. All returns must be approved after inspection of the garment(s). If blank items are returned, a 20% restock fee is deducted from the price and a credit is offered for future orders.
Georgia sales tax (8%) is added to all orders.
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